What’s a key indicator of success? According to Dave Kahle, how you handle adversity.

Shep Hyken says an effective business strategy for dealing with a shaky economy is focusing on customer service

Bob Burg shares his own story of when he was able to turn his sales career around.

In the May printed issue, Brian Sullivan talks about how to make your customers sales evangelists – lead generators – for you.

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Who do you think will win in the Monday Night BCS game?

  • The Tide (57%)
  • The Irish (43%)
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